PROJECT / 08 / WRITTEN

AI with Attitude

A thesis on personality as the missing layer in AI products.

TYPE · ESSAY / THESIS
FORMAT · WRITTEN
STATUS · IN PROGRESS
YEAR · 2025
 
WORKING TITLE · BHAAIG

Helpful is not the same as memorable.

Most AI products optimize for one thing: helpfulness. Be useful, be safe, be neutral. But helpfulness without point of view collapses into commodity. A search bar with manners. The missing layer is personality. And personality is a design problem worth solving.

// PERSONALITY

What personality actually is.

Personality is a set of habits, reactions, preconceived notions. Learnings, beliefs, moods, attitudes, all responding to external stimuli with a consistent register. It's pattern, not novelty. A stable point of view that makes someone recognizable across contexts. The classical view of the self splits this into three: mind, memory, and ego. Each one is in principle designable. Each one is in practice missing from most AI products shipping today.


// THE GAP

What's missing from the market.

Current AI products excel at capability and fail at character. Claude is thoughtful but generic. ChatGPT is competent but neutral. Most agentic tools have no voice at all. They execute and disappear. This isn't a complaint about safety alignment. It's an observation about design. A tool with no personality is forgettable. A tool with attitude, opinions, register, a way of seeing, gets remembered, returned to, talked about.


// EVIDENCE

What's been tested.

Two experiments worth naming.

O!1, a digital philosopher on Instagram and Custom GPT. 415+ posts. Mystic, slightly absurd, consistently itself. Built to test whether voice could carry a product without features. It can.

Bernard, a Maître de Maison for Alo Group. A top-tier concierge with strong opinions about recipes, etiquette, and how to host. Built to test whether personality could elevate a service interaction. It does.

Neither is a chatbot. Both are presences. The distinction is the thesis.

// IN SHORT

Personality is not decoration.

It's the layer that turns a tool into a presence.

The next decade of AI products will be defined by character as much as capability. The teams that figure out how to design conviction, not just function, will build the products people actually love.

// CONVERSATION

Let's talk about character.

If you're building an AI product and wondering why it feels generic, the answer is usually personality. If that resonates, or if you've solved it differently, I'd love to compare notes.

START A CONVERSATION